Privacy policy
Effective date: October 27, 2026
ZOEDEB SERVICES LLC, doing business as Luminous Business Hub (“we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use and share it, and the rights you have. It applies to all visitors and customers.
1. Information we collect
- Information you give us: name, email address, billing country or address, order details and any messages you send us.
- Payment information: card and PayPal details are entered directly with our payment providers, such as Stripe and PayPal. We do not see or store your full card number. We receive limited information such as the last four digits of a card, payment status and transaction ID.
- Automatically collected information: IP address, browser type, device type, pages viewed and the date and time of your visit, collected through server logs and cookies. See our Cookie policy.
- Account information, if you create an account: login email and a securely hashed password.
2. How we use your information
- To process payments, deliver your downloads and send order confirmations
- To provide customer support and handle refunds
- To detect and prevent fraud, abuse and security incidents
- To keep the website working and improve it
- To meet legal, tax and accounting obligations
- To send service messages about your order. We send marketing emails only if you opt in, and you can unsubscribe at any time.
3. Legal bases (where applicable)
Where the law requires a legal basis, we rely on contract performance (to fulfill your order), legitimate interests (security, fraud prevention, service improvement), legal obligation (tax and accounting) and consent (marketing and non-essential cookies).
4. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only with:
- Payment processors such as Stripe and PayPal
- Website hosting, security and content delivery providers
- Email delivery and customer support tools
- Analytics providers, if enabled, with limited data
- Professional advisers, such as accountants and lawyers, under confidentiality
- Authorities, where required by law or to protect rights and safety
- A successor, if the business is sold or merged, with notice to you
These providers may only use your information to provide services to us.
5. Data retention
We keep order and tax records for as long as required by U.S. tax and accounting laws, generally up to 7 years. Support messages are kept for as long as needed to resolve your request and for a reasonable period afterward. We then delete or anonymize the data.
6. Security
We use reasonable administrative, technical and physical safeguards, including HTTPS encryption and access controls. No online system is completely secure, so we cannot guarantee absolute security. If a breach affects you, we will notify you as required by law.
7. Your rights
Depending on your state, you may have the right to know and access the personal information we hold, to correct or delete it, to obtain a portable copy, to opt out of sale, sharing or targeted advertising (we do none of these), to limit use of sensitive data (we do not collect it for purposes requiring this), and to not be discriminated against for exercising these rights.
8. California privacy rights (CCPA/CPRA)
In the past 12 months we have collected the categories of personal information listed in section 1 (identifiers, commercial information, internet activity and, through payment providers, payment information) for the business purposes listed in section 2. We have not sold or shared personal information. California residents can submit requests by email to support@yourdomain.com with the subject “Privacy request.” We will verify your identity and respond within 45 days. An authorized agent may submit a request on your behalf with proof of authorization. Under California’s “Shine the Light” law, you may ask once a year about disclosures to third parties for direct marketing. We make none.
9. Other U.S. states
Residents of states with comprehensive privacy laws, including Virginia, Colorado, Connecticut, Utah, Texas and others, have similar rights. Use the contact method above. If we deny a request, you may appeal by replying with the subject “Appeal,” and we will respond within 60 days.
10. Do Not Track and Global Privacy Control
We honor Global Privacy Control signals as a request to opt out of sale or sharing. Because we do not sell or share, there is nothing further to opt out of.
11. Children
Our website is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it. Children under 18 should not place orders without a parent or guardian.
12. International visitors
We are based in the United States, and your information is processed and stored in the United States. If you visit from outside the U.S., you consent to this transfer.
13. Changes
We may update this policy. The effective date shows the latest version. We will post material changes on this page.
14. Contact
ZOEDEB SERVICES LLC, 102 Gold Ave SW, Albuquerque, NM 87102, United States